Q&A

You can use our free wireless Internet access, best reachable at the cafe and pool area.

We serve light meals from sunrise until sunset.

Pool towels are on request at the reception desk. We provide hairdryers as well.

We have a private parking. If there is no available space there, you can park for free on the public road outside the hotel.

The opening hours are Monday to Saturday from 9am to 6pm. On Sundays we are open from 9am to 12pm.

The Ippocampi pool-café offers à la carte some breakfast options like Italian coffees, tea, fresh juices, bruschetta, village bread with local jam and Greek yogurt with honey. Alternatively, you can create your very own breakfast in your apartment. There is a bakery and small supermarket on strolling distance.

It is an adult-only hotel (12+). A holiday where you can have lazy mornings, enjoy a serene pool and recharge from the daily routine.

If you would like to arrive before 14.00, please let us know prior and we will try to arrange for an early check-in if possible. You are welcome to use our facilities in the meantime.

The check-in time is from 14.00 on the day of arrival and check-out at 11.00 on the day of departure.

If you are arriving at the hotel outside the opening hours, you will find the gate unlocked and a letter with your name on it. In the letter there are instructions for you to find your room. The following morning we are happy to welcome you in person and provide you more information about the hotel and area.

If you are departing the hotel after 11.00, a longer stay at your room can be arranged in case the room is still available. Please inform at reception about the possibilities and the additional fee. Alternatively, you are welcome to use our free check-out facilities (shower & dressing room).

We don’t provide our own laundry service. You can drop of your laundry at one of the laundry services on your way to the beach and pick it up a few hours later.

Hillside villages Koutouloufari, Piscopiano and Old Hersonissos, all within walking distance, are packed with friendly small tavernas and cafés.

At 100 meters distance from the hotel you can withdraw cash money.

The beaches on Crete are mostly sandy. The nearest beach is 1km away. Less crowded beaches at a distance of 3km.

Airport ‘Heraklion Kazantzakis’ is the nearest at 25km. Chania International airport is the next option at 170km.

A rental car is not necessary but great fun if you want to explore the island and visit unique spots. We are happy to share our island tips and tours with you. Many Ippocampi guests prefer car rental company: www.justrentals.gr

By rental car, which you can collect at the airport. Taking a taxi from Heraklion airport will cost you about 45€. The public bus (KTEL) goes until Hersonissos and costs about 4€, next take a local taxi to Koutouloufari.

The Greek summer season stretches from April until November. In May the island is blooming and has less tourism, ideal to explore the island and enjoy the empty beaches. For beach holidays June and September are the perfect months. July comes close to perfection too, when the island becomes more lively. August is a beautiful month, but is peak season. The pleasant sea breeze (Meltemi wind) tames the heat. April and October are mild and sunny months, but you can still fall on the occasional gray-sky day. The seawater temperature ranges from 20 to 26 degrees Celsius, which makes it enjoyable to swim the whole year round.

Please contact us by sending an e-mail at info@ippocampi.gr